It's safe to assume if you're visiting our help center you are in the need of assistance. We are always updating and adding articles to help our customers make the right purchase or get the helpful tips to make their touch up looking great! With the addition of the community our hope is that customers will use that space to ask questions or in some cases, answer questions based on their experiences!
So, you've tried searching the help desk but are still having trouble getting the information you need? First try creating a support ticket. That button is located at the top of each page in the help desk, you can also get to it through our contact page on the site https://touchupdirect.com/contact-us/. This is usually the best way to get the detailed information you're looking for.
If you feel your issue needs the hands-on care of a live customer support agent you are welcome to call us at 855-600-8160. Our phone support hours are 9am - 5pm PST Monday through Friday.
We look forward to serving you!