HOW DOES TUD’S COLOR-MATCH GUARANTEE HELP?
TouchUpDirect’s goal is your excellent touch up experience. Our paint is high-quality, our matches are right out of the manufacturers’ books, our application tools are well-designed and accurate, and the directions are clear and effective. If you have a problem with your match, we will work with you to get it right:
- Prove that you got your color code right.
- Show that you followed the instructions, including the use of the test card.
- Confirm that your vehicle has not been repainted with a non-factory finish.
- Display that your finished product does not match.
If, at this point, something’s still not right, we’ll replace your paint and get you the guidance you need to make that match. Documentation of the non-matching paint and your steps in the process will be essential to figuring out the correct paint color, so please photo-document everything.