TouchUpDirect paints are made-to-order. When you place your order, we mix your paint fresh, just like a body shop would.
We do accept returns up to 30 days from the date of purchase. Because all of our paint is made to order we do apply a 25% processing fee.
What do we do with old paint? We toss it, we are proud of our paint and guarantee it's freshness so we will not subject our customers to old or reused paint.
YOU MUST CONTACT CUSTOMER SUPPORT prior to returning any products. Please be advised orders returned without contacting customer service may relinquish your right to a refund.
Note: All shipping charges are not refundable and we do not provide return labels.